Our Services
One on One Coaching
We offer one on one consultation for clients who need focused guidance, whether to find resolution to a specific situation, or for long term advisement. Our sessions are intended to provide you with the information you need to reach your goals and equip you with the confidence and knowledge you need to better your business. We work with businesses of all types, including those who are simply seeking a recharge or new inspiration.
Many clients come to us for a business assessment so that we are able to develop a strategy that is custom tailored to their needs. We understand that each business is unique. We adopt your priorities to our own and use them to map out a plan of action.
Venue Coaching
We understand the challenges of owning and managing an event or entertainment venue, bar or boutique hotel. Our experience in design and development, creating financial goals, sales and marketing efforts, establishing operational processes, and training and developing every level of employee, covers all the bases and offer the support and guidance you need to be successful even in the most competitive market.
With venue coaching, we facilitate an on site assessment of the daily operations of your venue and determine current areas of improvement. With the assessment, our team develops a strategy for a practical and realistic plan of action.
Restaurant Coaching
With an unpredictable and ever evolving market, we empower and equip our clients to be vigilant and prepared to adapt whenever necessary. We will identify areas of your business that need improvement and coach you through the process of making the changes.
Much of the time, making minor operational changes and adopting the fundamentals of the industry, makes a huge impact on company culture and in turn on the experience of your customers. We are passionate about service and it is our greatest reward to see your business thrive.
Employee Development and Staffing
Employee training and development is an integral part in the success of any business. Our sessions are designed to target a number of business aspects such as sales, service, etiquette, management, event management and operations.
Our group sessions are interactive, creating opportunity for engagement and imparting skills and knowledge into each of your employees empowering them to lead and serve with an “ownership” mentality in order to magnify your vision and brand.
We are also experts in recruiting new personnel from coordinators and managers to front and back of house. We will take the time to recruit, filter out and interview qualified candidates for you to choose from. Each employee within a company represents the company directly, and often one of the first impressions. Let us polish and prepare your team to represent your brand and values.
Full Service Management
While some owners prefer to manage all aspects of operations, we also understand that some prefer to observe from a distance, while allowing our expert team to maintain and supervise all aspects of your business.
Together, we will develop a plan that is tailored to your needs. Whether a weekly drop in, management during an interim period, or daily observation and support, we are committed to keeping your business running like clock work.
Our executive support program offers your business the support and experience of an executive level employee, without the cost. This is a great fit for a venue or industry with seasonal peaks.